The MultiMedia Factory Initial Questionaire

(over the phone)

Would you like to meet in person to discuss the site or speak over the phone?

Can I get some preliminary information?

Company name: ________________________________ contact name: ______________________________________
Company phone: _______________________________ contact phone: ______________________________________
Company Address:________________________________________________________________________________
Contact email: ___________________________________________________________________________________
Other contact info: _____________________________current web address : __________________________________

What is your company’s primary business? _______________________________________________________________________________________________

Is there anything you would like to tell us about your site/potential site before we meet?
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(if they have an existing website)

What do you like about existing site?__________________________________________________________________
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What do you dislike about your existing site? ___________________________________________________________
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(The following can be over phone or in person)

What is the primary purpose of the site? _______________________________________________________________
_______________________________________________________________________________________________

(Answer will determine if it is a basic site, data driven, or e-commerce)

Who is your target market? _________________________________________________________________________
_______________________________________________________________________________________________

Do you have a domain name for the site? ______________________________________________________________
Is it registered? __________________________________________________________________________________

Do you have any alternatives if this is unavailable? ______________________________________________________
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Are there any sites that you like? Why? _______________________________________________________________
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Do you see a particular style or theme for the site? (traditional/contemporary/high tech)? _________________________
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Do you know the difference between a static & a flash site? ___________________
Do you have a preference? _________________________________________________________________________

(Ask the following question if they do not have a preference)

Which is a higher priority for you, a dynamic, animated, visually striking site or a static site possibly with some flash elements that will be more search engine friendly? _______________________________________________________
_______________________________________________________________________________________________

Do you already have a corporate identity program established (ie. Existing promo materials)?
Please explain. ___________________________________________________________________________________
_______________________________________________________________________________________________

if you have existing marketing materials, do you have samples you could provide us with? Are the samples in digital form as well? _________________________________________________________________________________________

Do you have an idea of the page structure for the site? _____________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________

Any specific pages in mind? _________________________________________________________________________
________________________________________________________________________________________________
________________________________________________________________________________________________

Will you be needing photography services? (people / products) ______________________________________________

Will you be in need of other media creation services (audio production / original music / video / virtual tours)? ________________________________________________________________________________________________
________________________________________________________________________________________________

Will you be providing all of the images and photos or will we be supplying some or all of the photographs? ________________________________________________________________________________________________

Will you be supplying all of the text for the site or will you need us to create the text or will we need to modify text from existing promo material? ____________________________________________________________________________

If you are supplying, is the material in print or digital form?_________________________________________________

Will you be collecting any data on the site? (join our mailing list , sign up for news letter, submit product information request? Etc? Please
Explain: ________________________________________________________________________________________
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Will you need the site updated frequently? _____________________________________________________________
Please explain: __________________________________________________________________________________

If so will you or someone at your office be making the changes? ______________________________________________________________________________________________

If you will be making the changes will it be from a web design program or from a web browser? (internet explorer or simiar) ________________________________________________________________________________________

If you will not be making the changes, would you like us to give you a price on an update package?
______________________________________________________________________________________________

Do you have a need or desire to post your website in any language other than English? _________________________
Which language(s): ______________________________________________________________________________

DATA-DRIVEN WEBSITES (non-ecommerce)

( Many data-driven and programming intensive websites may involve additional questions from the production department. Please pass this along to the client )

Do you have any idea of the total size of the database (number of records / people) within next 6 months, 12 months, and 24 months? ______________________________________________________________________________________

What type of information / files will be kept in the database? (text/audio/photos/video etc) _______________________________________________________________________________________________
_______________________________________________________________________________________________

Do you know the average file size for the data file? ______________________________________________________

Do you have any idea how many site visits/hits you expect per month with the first 6 months, 12 months, 24 months? _______________________________________________________________________________________________

Can you give me specific details on what you would like the site to accomplish in addition to what you’ve already explained? ______________________________________________________________________________________
_______________________________________________________________________________________________
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E-COMMERCE WEBSITES

( Many data-driven and programming intensive websites may involve additional questions from the production department. Please pass this along to the client )

What product or products do you plan to sell online? _____________________________________________________
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How many products will be listed on the site? ___________________________________________________________
_______________________________________________________________________________________________

What product information will you need to list on the site? _______________________________________________________________________________________________
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Any images associated with the product ? ______________________________________________________________
Will you need multiple images? (ie click to see larger image) _______________________________________________

Will you be processing credit cards online? _____________________________________________________________

Do you already have a company that handles credit card processing for you? ___________________________________
What is that company? _____________________________________________________________________________

Do you have a paypal account? ___________ Will you be setting up one? _____________________________________

Will you be changing your stock items frequently? _______________________________________________________

How frequently and what volume will be changed? ( ie. 1 item or 100 item
changes at a time) _________________________________________________________________________________

Will you want to make changes or hire us to make changes? ________________________________________________

Will you be offering specials/seasonal discounts/volume discount? ___________________________________________
Please explain: ___________________________________________________________________________________
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